Shipping & Delivery Policy
At Catherine Olivia Boutique, we are committed to delivering your order in a reliable and timely manner. This policy outlines our shipping process, estimated delivery times, and important information regarding your order.
By placing an order on our website, you agree to the terms outlined below.
1. Order Processing Time
All orders are processed within 1–3 business days.
Once your order has been processed and shipped, you will receive a confirmation email with your tracking number, allowing you to follow your shipment.
Please note that orders are not processed on weekends or public holidays.
2. Estimated Delivery Time
Orders typically arrive within 5–10 business days within the United States.
Delivery times may vary depending on:
- Your location within the U.S.
- Carrier operations
- Peak seasons or holidays
- Unexpected logistics delays
While we do our best to ensure timely delivery, occasional delays may occur that are outside of our control.
3. Shipping & Fulfillment
To offer a curated selection of styles at accessible prices, we work with trusted fulfillment partners.
This allows us to maintain product availability and deliver directly to your doorstep efficiently.
4. Shipping Costs
We currently offer free shipping within the United States on all orders.
Any applicable shipping costs (if promotions change) will always be clearly displayed at checkout before completing your purchase.
5. Responsibility for Deliveries
Once an order has been shipped, the following conditions apply:
- If tracking confirms delivery, the order is considered successfully delivered
- Catherine Olivia Boutique is not responsible for lost or stolen packages after confirmed delivery
- Customers are responsible for providing an accurate and complete shipping address
If you notice an error in your address, please contact us within 24 hours of placing your order so we can attempt to update it before shipment.
6. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email.
You can use this to monitor your shipment through the carrier’s website.
If you have not received tracking details within a few days of placing your order, please contact our support team.
7. Contact Information
If you have any questions about shipping or delivery, feel free to reach out:
Catherine Olivia Boutique
Email: info@catherineoliviaboutique.com
Our support team is happy to assist you.