Privacy Policy
At Catherine Olivia Boutique, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.
By using our website and services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
When you visit our website, create an account, or place an order, we may collect the following information:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through our payment providers)
- IP address
- Device and browser information
- Website usage data and browsing behavior
This information is necessary to process orders, improve our services, and provide a better shopping experience.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Provide customer support and respond to inquiries
- Send order confirmations, shipping updates, and important notifications
- Improve our website, products, and services
- Detect and prevent fraud or unauthorized activity
- Send promotional emails and marketing communications (in accordance with applicable laws)
3. Sharing Your Information
We value your privacy and do not sell your personal information.
We may share your information with trusted third parties only when necessary to operate our business, including:
- Payment processors
- Shipping and logistics partners
- Website hosting providers
- Marketing and analytics platforms
These partners are granted access only to the information necessary to perform their services and are required to protect your data.
We may also disclose your information if required by law or to protect our legal rights.
4. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting obligations.
When your data is no longer required, it will be securely deleted or anonymized.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies help us to:
- Understand how visitors use our website
- Improve website performance and functionality
- Provide personalized content and advertising
- Remember your preferences and shopping cart
You can disable cookies through your browser settings, but some features of the website may not function properly.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your data
- The right to object to or restrict certain processing
- The right to request data portability
To exercise any of these rights, please contact us using the details below.
7. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.
Sensitive information, such as payment details, is securely processed through trusted third-party providers.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page.
9. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Catherine Olivia Boutique
Email: info@catherineoliviaboutique.com